Method 1
- From the homescreen press the 'Menu' button.
- Press 'Settings'.
- Scroll down and tap 'Privacy'.
- Press 'Factory Data Reset'.
Press 'Reset Phone'.
Method 2
- Press and hold the Power/Lock/Reset for 10 to 15 seconds.
- The device will enumerate with different boot options
- Use the Volume Down button to scroll and the Volume Up button to select.
- Select 'Recovery'
- The phone will start up with the Motorola logo and power up to a little Android man logo with an exclamation mark.
- Press the Volume Up button and Volume Down button together at this screen.
- The device will display blue text on a black background.
- Use the Volume Down button to scroll down and the Power button to select.
- Select 'Wipe Data'/'Factory Reset' and press the Power key to confirm the selection.
- Use the Volume Down button again to select 'Yes' - delete all user data - and press the Volume Down button again to confirm
- The device will then start performing the Factory Data Reset
- Once the formatting is complete , press the Power button to confirm a reboot
- The message 'Rebooting' will be display
- The device will reboot and start the normal power up sequence
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