Motorola RAZR XT910 Reset Factory Settings Instructions

Motorola RAZR XT910  

Factory Data Reset

1. From the screen of your phone, press the Menu button 
2. Tap Settings.
3. Scroll down and tap Privacy        
4. Tap Factory Data Reset
5. Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
6. Tap Reset Phone

  
Motorola RAZR XT910 Factory reset using external keys

Note: It is highly recommended you use the above factory reset using the settings. If you are unable to navigate through the menu to perform a factory data reset, you can follow the steps outlined below:

1. Power up the phone by pressing the VOL UP + VOL DOWN KEY together + PWR KEY .
2. The device will enumerate with different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL and VOL UP Key to SELECT
4. Select Recovery
5. The device will start up with Motorola logo and power up to  a little Android man logo with Exclamation mark
6. Press the VOL UP and VOL DOWN Key together at this screen
7. The device will display BLUE Text on a Black background .
8. Use the VOL DOWN Key to scroll DOWN and the PWR Key to SELECT the option desired .
9. In this case , press the VOL DOWN key till the Wipe data / factory reset is selected and press the PWR key to confirm the selection .
10. Use the VOL DOWN key again to select YES - delete all user data and press the PWR key to CONFIRM .
11. The device will then start performing the Factory Data Reset
12. Once the Formatting is complete , press the PWR key to confirm a REBOOT
13. The message rebooting is displayed on the phone.
14. The device will reboot and start the normal power up sequence .